• All dogs must be at least six months of age or older.

• At this time, we are only accepting dogs 50lbs or less.

• All dogs must be cat- and dog-friendly.

• All dogs must be microchipped. Proof of documentation is required.

• All dogs must be spayed / neutered.

• Proof of vaccination is required to enroll (rabies, distemper, parvovirus, bordetella, and canine influenza H3N2/H3N8).

• Documentation of a negative fecal exam result within the last six months is required. We will require a new fecal exam result every six months once your pup is enrolled.

• We highly recommend booking your pet’s reservation at least 72 hours in advance to ensure that we can accommodate your booking request. The earlier, the better!

• All reservations must be booked with at least 24-hour notice. We cannot guarantee availability when booking within less than 24 hours.

• Any bookings made within less than 24 hours, once availability is approved by Wiggly World staff, will incur a $20 late accommodation fee. (Note: Any requests sent after 7pm will not be reviewed until opening hours the following business day).

• All pets are required to have a check-in and checkout time for all reservations. Reservations booked on the customer portal without check-in or checkout times will be declined.

• If you are running early or late to your reservation, please call us so we can best accommodate your new check-in/checkout time.

• Pets in our care can only be checked out of a service when they are physically handed off to a pet parent or persons authorized by the pet parent.

If your dog is not picked up by 7pm (close of business), you will be charged a $20 late pickup fee. If your dog is not picked up by 7:15 pm, your dog will be boarded overnight and you will be charged the full boarding fee of $90 in addition to the $20 late pickup fee. If you are running late, please call to notify us.

Canceling a daycare reservation with less than 24-hour notice will result in a charge for that visit (a membership credit will be deducted for monthly members, or you will not receive a refund if you are paying the single-day rate).

Payment is required at the time of booking a reservation request. If you have a monthly membership, credits will be deducted from your account for each reservation as payment. Reservation requests that have not been paid for at the time of booking will be charged to the client’s card on file before they are confirmed.